If you're curious, before you can watch the movie (I don't want to reveal the ending!). And then, you can come back to this post, click on Read More and you will know more.
Because some souls do just that: the soul of Alex wife was stucked in the Realms earthbound until she saw that everything was ok. And during this period of time, she is revealed to those who could hear her, listen and speak with her. She gave advices. Then Kate took the decisions. Entities and angels work in this way :-)
In the end, it seems that soul begins a journey. The mass consciousness has the classic vision, that trip seems it already ends in the Realms near Earth.
Each choice is well, even if crossing the Bridge of Flowers is the most extraordinary thing for a soul and for its sovereignty and its freedom.
Also, another idea of mass consciousness, the soul chooses to protect their loved ones; while the soul can choose whatever wants. Because all is well in all of creation.
Here's the happy ending, if you are looking for one :-)